Thursday, October 8, 2009

Problems & Frustrations

The past couple weeks have been hectic here at the Revue/Companion. Aside from having our patio deck rebuilt (Ouch$), we’ve also had repair guys tramping through our condo. In fact, I’m waiting right now for a telephone service person. Those who have followed this blog know that we lost our DSL connection back on Sept 20th. That was supposedly a phone-company system problem, and it got fixed. (But only after going through our ISP, the company that buys wire/fiber optic from the local phone company.)

Unfortunately, for the last day or so, the DSL line has been dropping out at random times. To understand the lack of reliability, picture me twisting my neck every so often to check the DSL and Internet lights on the modem box -- right now, they’re okay, a half hour ago … no luck. I posted today’s “On This Day” -- and later added a photo -- while I had a link. But, given recent history, who knows when it’ll go down again?

I started with the phone company, since it was their problem the last time. No go: The service lady said all their equipment was just dandy (?). Here we go again. Hardware and software on our end seemed okay -- the DSL modem itself has been working fine and is maybe 18 months old, practically new. So far as I can tell, the network software hasn’t changed (no “upgrades”) recently.

After much back-and-forth, “they” (whoever “they” are) decided there might be something wrong with the actual phone wires in our place. Not out of the question, I suppose: Terminals can get corroded, etc. after 20-odd years of use. Of course, the voice phone part seems fine, but that range of bandwidth may be more “forgiving” than the region that carries the DSL signal. Oh well, enough of that.

My next post -- depending upon when I finish writing it today and when I can enter it onto the blog -- will focus on opportunities.

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